What is Inbound Calling & How to Handle It?

 In today’s fast-paced business world, providing exceptional customer service is more important than ever. One key component of this service is inbound calling, a critical touchpoint for customer interaction. But what exactly is inbound calling, and how can businesses effectively manage it? This blog will delve into the intricacies of inbound calling, its importance, and best practices for handling it efficiently.

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